Image Guidelines
Guide for common image sizes on the platform
A reference for commonly used image sizes across the platform.
Found a mistake? Missing topic? Difficult to understand? Let us know.
Common Image Sizes for Various Sections
Account
On the Account settings page in the Dashboard, you can set the default logo for your organization. This logo acts as the default for the Checkout and Donor Portal.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Logo | 120×120 px | JPG, PNG, GIF (static images only) |
Receipt
On the Receipt settings page in the Dashboard, you can set the logo displayed on donation PDF receipts. You can also add a signature image.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Logo | 160×160 px | JPG, PNG, GIF (static images only) |
| Signature image | 240×240 px | JPG, PNG, GIF (static images only) |
Checkout Modal
The Ask settings for each Campaign allow for customization of the main and logo images displayed with the Checkout modal. Navigate to Campaigns > [Campaign name] > Checkout modal > Ask page.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Logo | 100×100 px | JPG, PNG, GIF (static images only) |
| Main Image | 1032×578 px | JPG, PNG, GIF (static images only) |
Donor Portal
In the Donor Portal settings page in the Dashboard, set a browser icon (favicon) and a hero image for your Donor Portal.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Browser Icon | 32×32 px | JPG, PNG, GIF (static images only) |
| Hero Image | 1860×700 px | JPG, PNG, GIF (static images only) |
| Goal Image | 1860×580 px | JPG, PNG, GIF (static images only) |
The goal image is uploaded in the P2P settings of a campaign’s Checkout page when a goal is met.
Emails
Customize various emails in Givetly to include a custom logo and image. These images can be set for the entire organization or individually for each campaign via the Emails settings page in the Dashboard or directly through Campaigns.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Logo | 160×160 px | JPG, PNG, GIF (static images only) |
| Image | 1160×436 px | JPG, PNG, GIF (static images only) |
Tributes
Tribute features in Checkouts allow for supporters to send an e-card acknowledgment email including images from our Image collections.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Tribute Image | 772×526 px | JPG, PNG, GIF (static images only) |
P2P
When setting up a P2P fundraiser in the Dashboard, configure the P2P campaign’s logo used across multiple touchpoints including the Checkout modal, Campaign Page, P2P elements, and emails.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Logo | 128×128 px | JPG, PNG, GIF (static images only) |
Elements
Image Card
This element shows an interactive card with an image, text, and button. The uploaded image is showcased at the top of the Image Card.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Image | 684×712 px | JPG, PNG, GIF (static images only) |
Popup
This element creates a call-to-action popup with an image, text, and donation button. The image is displayed at the top of the popup.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Image | 960×540 px | JPG, PNG, GIF (static images only) |
QR Code
The QR Code element generates a code to lead supporters to a campaign’s checkout, embedding the uploaded image in the QR code center.
| Image | Minimum Size | Accepted File Types |
|---|---|---|
| Image | 100×100 px | JPG, PNG, GIF (static images only) |