Receipts
How to find and manage your donation receipts in the Donor Portal
The Receipts page in the Donor Portal allows supporters to find and download both annual and individual receipt versions of their donations. If any changes are made that affect receipt information, the receipts within the Donor Portal automatically update.
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Receipts are generated according to the settings selected in your Dashboard Settings. These receipts are accessible in the Donor Portal even if they have not been emailed directly to supporters.
Download All Receipts
The Receipts page also offers the ability to download all receipts. Supporters can choose any year in which they have donated and download a zipped file containing individual donation receipts for that year. For annual receipts spanning two calendar years, the year is determined by the date of the first donation included on the receipt.
Troubleshooting Help and Further Documentation can provide additional guidance.
Required User Skills: Basic
Familiarity with navigating online portals and downloading files is helpful but not essential for users accessing the Receipts page.